Information Governance Blog

information Governance

The Chasm in Data Protection – Where can MSSPs Play a Role?

MSSPs are justifiably hailed as the ‘saviors’ of enterprise cyber defense for many reasons. MSSPs have a full team of cyber and data experts. They are razor-focused on cyber and data protection and stay updated on all the most innovative solutions. Typically, they respond in a more agile manner than in-house teams.

However, since the beginning of the pandemic, many MSSPs are feeling the pain of their customers’ reductions in their cyber defense investment due to the economic uncertainties. Yet, these same enterprises have invested significantly in collaborative software to facilitate “working-from-home” and have accelerated cloud adoption. As a result of greater SaaS and cloud adoption, organizations have extended their potential attack surfaces and increased the ease of file sharing by employees so now is the critical time to install data protection. Otherwise, here lies the dangerous chasm resulting in organizations’ weak readiness to protect their data from cyber threats and data hijacking.

Increased SaaS, Yet with Privacy Regulators Hovering Closely

As attack surfaces grow in magnitude, data privacy regulators have not let up on their enforcement of customer data protection compliance. Keeping in mind that market analysts such as Gartner cite more than 80% of enterprise data fall in the category of unstructured (or dark) data, protection is not simply about installing a DLP system.  ‘Data leakage’ is no longer being sent out or taken out of the perimeter because, with cloud-based systems, there is no perimeter.

A cloud environment or a hybrid cloud/on-premise work environment makes data protection a complex task. IT professionals would always acknowledge the need for better data protection but usually delay implementing the project. But now privacy regulations mandate data protection of sensitive and personal data.

Gartner’s statistic on unstructured data means that more than 80% of customer private information (PI) and sensitive business data are primarily located within the email attachments, archived files of employees, local shared folders and in cloud-based storage drives. This data is typically accessed by manual means, and with the voluminous data sprawl of many cloud-based repositories, it’s nearly impossible to map and protect this sensitive and regulated data with speed and accuracy. Without automated discovery and governance of PI and other sensitive data, organizations’ regulatory privacy compliance is impossible. Too many examples of these non-compliance fines have been happening recently as witnessed at CitiGroup and USAA banks.

The Changing Role of MSSPs

So how can MSSPs support their business customers during this time of uncertainty? First of all, as the agile data experts, MSSPs can point out this gap and suggest the right data governance strategy. Secondly, they can take advantage of technology that enables a fast scan for a one-time audit to map which data is at risk within a network. Finally, they can construct the cloud strategy to include automated data governance of unstructured data.

MinerEye offers solutions for all cloud-based and on-premise environments, enabling MSSPs to offer customers AI and ML-based automation to identify, group and handle data from multiple perspectives: Complying with privacy regulations, optimizing business-critical data footprint, and securing a brand’s assets and reputation.

How MinerEye Delivers Enhanced Revenue to MSSPs

MinerEye enables MSSPs to provide the many efficiencies offered by the cloud to customers, while fully protecting their data from hijacks or disclosure. MinerEye offers MSSPs the ability to demonstrate to customers how they protect data, maintain PI privacy, ensure data residency compliance, and keep updated on the regulatory environment.

When MSSPs or IT service providers are involved in their enterprise customers’ hybrid cloud strategy, they need to understand how to access unstructured data within the numerous SaaS technologies harboring endless pieces of personal and business-sensitive data. Given the massive risk in migrating huge volumes of files to the cloud with no way of accessing this sensitive data, MinerEye can enable MSSPs to protect and minimize this sensitive data. By extracting the data to a simulated modeling environment, MinerEye syncs an organization’s security, privacy and business operational processes to classify each file with multiple, virtual labels.

Similarly, to reduce the attack surface and save up to 40% on file processing and storage costs once in the cloud, MSSPs can automate the process of deleting ROT (redundant, obsolete, and trivial) files by using MinerEye’s AI-based scanning and cleaning of an organization’s unstructured data repository.

First and foremost, MSSPs can take advantage of MinerEye’s Cyber Monday offer lasting all of November for a discounted one-time scan to audit your customer’s data at-risk.

MSSPs: For more information about MinerEye’s one-time data audit and fortifying your service portfolio with automate unstructured data governance, click here